Crisis Communication

CRISIS COMMUNICATIONS

Sharyland ISD follows a comprehensive Emergency Operations Plan (EOP), which includes procedures for a wide variety of emergencies.  Student safety is the priority in every phase of the EOP and we remain in constant contact with local emergency management officials throughout any emergency.

Communication is a major component of our EOP. Sharyland ISD utilizes several communications methods to keep parents/guardians informed, depending on the nature of the incident and the actions we may need parents/guardians to take.  These include the Sharyland ISD Emergency Updates Page (https://www.sharylandisd.org/departments/public_information/emergency_updates), Remind App or Remind Text Notifications, Skylert/SchoolMessenger (email), Facebook (@sisdnews), Twitter(@sisdmedia) and Instagram (@sisdnews), and when needed, the news media. In order to focus our attention on student safety during an emergency, communications efforts will be coordinated at the district level.

In a true emergency, events happen fast and situations can vary from campus to campus. We will do our best to keep you informed in a timely manner, especially as it pertains to early or delayed dismissal times, transportation issues and any other changes to your child’s instructional day. We understand that there is not one communication tool that will reach everyone, so throughout the course of an emergency, we may use a variety of methods to communicate with you. Please remember that the nature of the situation will determine which communications method we use. Non-emergency situational updates will generally be made via Skylert/Schoolmessenger and be delivered to your email on file.  When a specific response or instructions are required, multiple communications methods will be utilized.

Local News Media

When appropriate, Sharyland ISD will make information available to local television and radio stations and will enlist their assistance in communicating with our audiences.  Please remember that we work very hard to keep your children safe at school. In the event of any emergency where conditions may be unsafe, we will the Standard Response Protocol (SRP) will be followed.

 


 

During emergencies, we urge you to avoid coming to the school until you are notified that it is safe to do so. If you choose to do so, there may be significant delays in our ability to release individual students to parents/guardians, as our priority will be maintaining the safety of the overall campus population. When regular dismissal times or procedures are altered due to an emergency, we will have a student sign-out process/unification system in place for the safety of all concerned.

Every day we focus on creating a safe and secure instructional environment. As a parent/guardian, you can help by having the Remind mobile app installed, with appropriate settings, and making sure all your contact information is up to date on Skyward Family Profile.

Thank you for collaborating with us to keep our school safe.